ROAM is honored and humbled to have been included in the Great Concierge Debate which was published in the Travel Section of the New York Times on October 20, 2017. The article discusses modernization, a hot topic in the Concierge Industry. The piece highlights how ROAM is innovating by utilizing technology to reach more travelers, while still maintaining that personal touch.
Chicago Inno published a wonderful profile on When in ROAM. The article speaks to the importance of the concierge. And with the growing amount of information available online to travelers, concierges are now more important than ever.